Cookie Policy

29 August, 2025

Introduction

Enigio AB, company reg. no. 556892-6876, Drottningholmsvägen 10, 112 42 Stockholm, Sweden (“Enigio”, “we”, “us”) is committed to protecting your privacy and being transparent about how we use cookies and similar technologies.

This Cookie Policy (“Policy”) explains what cookies are, how and why we use them on our Websites (“Sites”) and online services (“Services”), and the choices you have regarding their use. This Cookie Policy should be read together with our Privacy Policy and our Terms of Use and our Online Purchase Terms. The Online Purchase Terms apply to customers purchasing services directly from our Site, while the Terms of Use apply to anyone accessing or interacting with our services, systems, or documents.

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Cookies and tracking technologies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the site owners.

In addition to cookies, we may use similar technologies such as pixels, tags, or scripts (“other tracking technologies”). These function in a similar way by storing small amounts of data on your device or monitoring your activity, which helps us understand how you use our Sites and Services. This enables our Sites to recognise your device from those of other users.

For more general information about cookies, you can visit www.youronlinechoices.eu or https://ec.europa.eu/info/cookies.

How do our Sites and Services use cookies and other tracking technologies?

We use Cookies and other tracking technologies for several purposes, including to:

recognise you as a returning visitor,

remember your preferences,

track how you use our Sites and Services,

control access to certain content,

protect the security of our Sites, and

process any requests you make.

When you first visit our Sites, you will see a cookie banner that allows you to manage your preferences, in compliance with applicable law.

Where applicable, we also use Cookies to support online sales features. These include saving items in your shopping cart, maintaining session information during checkout, and enabling secure payment processing. Such tools may also help us analyse purchasing behaviour, measure the effectiveness of marketing campaigns, and improve browsing and purchasing experiences.

To administer and improve our Sites, we work with third-party service providers that use persistent Cookies to collect statistical information. This helps us analyse traffic, understand how visitors use our Sites, and improve the overall user experience.

Where required by law, we rely on your consent to place non-essential Cookies. Strictly necessary Cookies are placed based on our legitimate interest in providing a secure and functional website.

4. Protection of your personal information

Enigio undertakes substantial efforts to protect the confidentiality of the personal information, preferences, and other information it has collected through this Site and will never knowingly allow access to this information to anyone outside Enigio other than as described herein. Enigio has made a substantial investment in its server, database, backup, and firewall technologies to protect the information assets of the Enigio network, including the confidentiality of Personal Information collected through this Site. These technologies are deployed as part of a sophisticated security architecture and protocol.

We implement appropriate technical and organisational security measures, including encryption in transit and at rest, secure user authentication, regular access audits, and system monitoring to prevent unauthorised access, alteration, disclosure, or destruction of your personal data.

Where we use third-party service providers (such as payment processors, hosting providers, or support platforms), we ensure these parties meet equivalent data protection and security standards through data processing agreements and due diligence.

Types of cookies we use:

Strictly necessary /operational cookies: These Cookies are necessary to allow us to operate our Sites and Services. They enable you to access the Sites as requested. These Cookies let us recognise that you have created an account and logged in, maintain your cart contents, authenticate checkout sessions, and transmit payment securely.

Analytical / Performance: These Cookies are used by us or third-party service providers (e.g., Google Analytics) to analyse how the Sites are used and how they are performing. They track which pages are most visited and where users come from. For e-commerce, they assess product interest, sales conversion, and transaction completion.

Functionality: These Cookies allow the Sites to remember your preferences and settings between visits. For example, they store form inputs, layout customisation, and session data you haven’t yet submitted.

E-commerce tracking (if used): These Cookies allow us to track product views, cart additions, checkouts, and completed purchases to optimise both our services and marketing.

Cookie duration

The data collected by the Sites and/or through Cookies will not be kept longer than is necessary to fulfil the purposes described above. In any event, such information will not be stored for longer than one year.

Examples:

Session cookies expire when you close your browser.
Google Analytics cookies may persist for up to 6 months unless deleted earlier.

How do I refuse or withdraw my consent to the use of Cookies?

If you do not want Cookies to be placed on your device, you can adjust your browser settings to reject some or all Cookies and to notify you when a Cookie is set. For more information, please refer to the ‘help’, ‘tools’, or ‘edit’ section of your browser. Please note that if you choose to disable all Cookies (including strictly necessary Cookies), you may be unable to access certain parts of our Sites or complete certain actions such as placing orders, saving preferences, or proceeding through checkout.

You may also withdraw your consent at any time using the cookie management tool or preferences link available on our Sites. Where legally required, we will prompt you to make a choice regarding Cookies when you first visit our Sites.

If you want to delete previously stored Cookies, you can do so manually through your browser at any time. However, unless your settings are configured to reject Cookies, new Cookies may continue to be placed during future visits to our Sites.

Please note: disabling essential Cookies may impact core functionality, such as login or checkout.

Enigio does not use targeting or behavioural advertising Cookies.

Do we use other tracking technologies in our communications?

Yes. Enigio may use web beacons or similar technologies in our email communications (such as newsletters, product updates, or event invitations) to determine whether messages are opened and whether links are clicked.

A web beacon is a small, transparent image (also called a pixel tag or clear GIF) embedded in emails or web pages. Used alone or in combination with Cookies, web beacons help us understand how recipients interact with our communications and content. For example, we may use web beacons to assess the effectiveness of campaign emails or to improve how we present content on our Sites.

This usage enables us to analyse open rates, click-through patterns, and user engagement, ultimately helping us enhance the relevance and effectiveness of our communications with you.

You may avoid web beacons by configuring your email reader program to disable the functionality that enables remote images to load and by refraining from clicking on any links in email messages.